Show Me My Downloads

• Show Me All My Downloads
• Show Me My Downloads Chrome

Three types of downloads are available from Adobe.com:

• Current versions of apps for purchase
• Trial downloads
• Previous versions of apps purchased via electronic software download (ESD)

Log in to your Adobe ID account to download an app that you purchased from the Adobe online store, or to download a previous version of an app. A history of your ESD purchases from the Adobe Store is available in your Adobe account.

Scroll through the list of downloads from the browser in the list that appears. Double-click the download. Show Comments. Related Articles. How to Open Downloads on My Desktop Mac. Around The Home. By: Marshal M. How to Find a File on Your Hard Drive.

Note:

Important: If you purchased a previous version of an Adobe software product on disc, you cannot download the app from Adobe.com.

Access your Adobe ID account online, and sign in with your Adobe ID and password.

In the navigation bar at the top, click the Plans tab.

Under Order History, click the order number for the app you are looking for.

On the order page, under Items, find the app you want to download, and click Downloads and serial numbers.

When you download an app from Adobe.com, you choose a location to save the software. If you can't remember where you saved the files, try the following solutions.

Note:

If you downloaded an app using Internet Explorer 7 on Windows Vista, your download could have been virtualized. See Can't find or start the download installer.

Check the location where your browser automatically saves downloaded files:

• Internet Explorer (Windows): C:...[user name]My DocumentsDownloads, or C:...[user name]Downloads
• Firefox: Choose Firefox > Preferences (Mac OS) or Tools > Options (Windows). In the General tab, look in the Downloads area. The download location is in the Save Files To setting.
• Safari (Mac OS): Choose Safari > Preferences. In the General tab, the download location is in the Save Downloaded Files To setting.
• Google Chrome: Choose Settings > Advanced. Under Downloads,you can access the Download location setting.

Firefox and Safari track the progress of files they download. If Firefox or Safari (not Akamai Download Manager) managed the download, check the Downloads window for the location of your downloaded files:

• Firefox: Choose Tools > Downloads, or press Ctrl+J (Windows) or Command+J (Mac OS). Right-click (Windows) or Control-click (Mac OS) the downloaded file, and choose Open Containing Folder (Windows) or Show in Finder (Mac OS).
• Safari (Mac OS): Choose Window > Downloads or press Option+Command+L. Control-click the downloaded file and choose Show in Finder.
• Google Chrome: Choose Settings > Downloads or press Ctrl+J. Click the Show in folder link under the downloaded file.

Search your hard disks for the downloaded files using either of the following criteria:

• Look for files modified on the date that you downloaded.
• If you downloaded a CS5 application, look for files that contain CS5. On Windows, you can add wildcards by searching for *CS5*.

Note:

For assistance with searching your hard disk, see the Help files for your operating system.

If Akamai Download Manager on Firefox or Safari managed the download, Akamai Download Manager's log file of the download session contains the location of the saved download. To use the log file to find your downloaded file, use the steps for your browser and operating system below.

Open %USERPROFILE%.DownloadManager.DMQueue in a text editor such as Notepad.

Look at the top of the log file for the following line: ;LAST_TARGET_FOLDER=[disk location]. For example, this line indicates that the file was saved to your desktop:

;LAST_TARGET_FOLDER=C:Documents and Settings[username]desktop

Open Terminal and type the following command: grep LAST_TARGET_FOLDER ~/.DownloadManager/.DMQueue

Look in the Terminal window for the location of the saved file. For example, this line indicates that the file was saved to your desktop:

% grep LAST_TARGET_FOLDER ~/.DownloadManager/.DMQueue ;LAST_TARGET_FOLDER=/Users/[username]/desktop %

If you purchased an Adobe product via a retail outlet, such as BestBuy or Amazon.com, and no longer have the installation media, you may be able to download your software from the Other Downloads page on Adobe.com.

If you can't find your downloaded file, try the download again. Or, see any of the following for more help, depending on what you are downloading:

You can also visit the Download, install, and setup forum for help from other customers.

Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Show Me All My Downloads

Legal Notices | Online Privacy Policy

Your Downloads panel and Library keep track of files you download while using Firefox. Learn how to manage your files and configure your download settings.

Table of Contents

• 2See downloads history
  • 2.1Download protection

You can access your downloadsdownloads from your current browsing session by clicking on the Downloads button (the down arrow on your toolbar). The arrow will appear blue to let you know there are unviewed downloaded files.

• During a download, the Downloads button changes into a timer that shows your download's progress. The timer changes back into an arrow when your download is complete.

• During a download, the Downloads button gradually fills with color to show your download's progress.

• Click on the Downloads button to open the Downloads panel. The Downloads panel displays your three most recently downloaded files, along with its size, source and download time:

• To see all of your downloads, go to the Library by clicking on Show all Downloads at the bottom of the Downloads panel.

• Click on the Downloads button to open the Downloads panel. The Downloads panel displays your three most recently downloaded files, along with its size and download status:

• To see all of your downloads at any time, go to the Library by clicking on Show all Downloads at the bottom of the Downloads panel.

Show Me My Downloads Chrome

The Library displays information for all of your downloaded files, unless you've cleared them from your history.

1. Click the Library button on your toolbar.
2. Click Downloads in the drop-down menu.
3. Click Show All Downloads at the bottom of the Downloads panel. The Library window will open showing a list of your downloaded files.

• The Library displays information for all of your downloaded files, unless you've cleared them from your history.

Download protection

Before beginning a download, Firefox will attempt to protect you from potentially malicious or unsafe downloads. See the Mozilla blog posts, 'Enhancing Download Protection in Firefox' and 'Improving Malware Detection in Firefox' for more information. If something is suspected, the download will not begin, but rather:

Potentially malicious downloads are detected using Google Safe Browsing Service. A red dot will appear on the Download arrow:

Click on the red-tagged Download arrow to open the Downloads panel. The file name will be displayed along with the warning message,

• This file contains a virus or malware.

Other files covered under download protection may be potentially unwanted downloads (explained in the Google Policy) that may make unexpected changes to your computer. Or, a download may not be malicious or unwanted but simply not commonly downloaded. A yellow dot will appear on the Download arrow:

Click on the yellow-tagged Download arrow to open the Downloads panel. The file name will be displayed with one of these warning messages:

• This file may harm your computer.
• This file is not commonly downloaded.

How do I handle unsafe downloads?

When you see a malicious file or other types of potentially unsafe files in the Downloads panel, click on the right-facing arrow to choose what to do with the file, as shown in this example:

You will be given more information about the type of unsafe file and the option to open or remove the file:

Tip: The (right-click) context menu includes other options for handling any potentially harmful or malicious files listed in the Downloads panel that are pending download:

For example: Right-clickHold down the control key while you click on one of the potentially unsafe files that are pending download and select Allow Download to save the file to your computer.

You can check on past downloads at any time. Click on the Downloads button (alternatively, click the Library button and then click Downloads) to open the Downloads panel. The Downloads panel displays your three most recently downloaded files, along with its size, source and download time.

You can manage your files directly in the Downloads panel or in your library. Options will appear to the right of each file during each stage of the download.

• Pause: You can pause any downloads currently in progress by right-clickingpressing Ctrl and clicking on the file and selecting Pause. When you want to continue downloading the file, right-clickpress Ctrl and click the file entry and select Resume.
• Cancel : If you no longer need to download a file, click the X button at the right of the file entry. This button turns into a refresh symbol; click it again to restart your download.
• Open the file: When a download has finished, you can click on the entry directly to open the file.
• Open Containing Folder : Once a file has finished downloading, the icon to the right of the file entry becomes a folder. Click the folder icon to open the folder that contains that file.Show In Finder : Once a file has finished downloading, the icon to the right of the file entry becomes a magnifying glass. Click the magnifying glass icon to show that file in the Finder. To set the folder where your downloads go, see Change where downloads are saved, below.
• Go to Download Page: Right-clickPress Ctrl and click on the file to bring up the menu. Choose this option to visit the webpage where the file came from.
• Remove the file's entry: If you do not wish to keep a record of a particular download, simply right-clickpress Ctrl and click the file entry, then select Remove From History. This will remove the entry from the list but will not delete the file itself.
• Retry a Download : If for any reason a file does not finish downloading, click the button to the right of the entry - a refresh symbol - to retry.
• Clear Downloads: Click the button at the top of the Library window to clear the entire history of downloaded items. This will not delete the downloaded files.

File downloads are saved in the folder specified in Firefox OptionsPreferences. To change that folder:

1. Click the menu button and choose ..
2. In the General panel, go to the Downloads section find the Downloads section under Files and Applications.
3. Click the button next to the Save files to entry.
4. Choose the downloads folder you wish to use.

For more information, see Startup, home page, tabs, and download settings.